Welcome to the Business Level 2 Learning Resources & Practice Tasks Page
If you are looking for the Business Level 2 course leaflet to gain information on entry requirements, course content, facilities and enrichment opportunities, please click on the button below.
Welcome to your resources to help you prepare for your new course in September! We are very much looking forward to meeting you at enrolment and getting your studies underway with us!
In this qualification you will study 12 units that include (among other things) the following topics:
- Business Finance
- Customer Service
- Building Successful Teams
By completing these activities before you start your course, you will have a much better understanding of what to expect when you come in September!
Things to look forward to!!
- Trips and visits!!! In the Business Studies department, we LOVE our trips and visits and as soon as we can get back to them you can look forward to being offered a wide variety of them, ranging from London, Cadbury World, Manchester Christmas Markets and many more.
- Real-life business experience through completion of your work experience placement and also through the work you will do with local businesses as part of your course.
If you have any questions about enrolment then please speak to the school liaison team by emailing firstname.lastname@example.org
Tasks to help you prepare for your new course
These tasks are all designed to give you a flavour of the type of tasks you will do when we see you in September.
Topics 1 & 2; Enterprise and Marketing
Within the enterprise topic you will explore what businesses do, trends that affect them, how they operate, and the factors that influence their success. You will also have the opportunity to plan an idea for a new business and present your idea in a ‘Dragons Den’ style pitch.
You have decided that you would like to start a business. You need to secure funding for your business idea in order to launch it, so have organised to present your business idea in a ‘Dragons Den’ style pitch to a group of investors.
- Identify your business idea.
You are to come up with 2/3 ideas for a new business. The businesses must be small enough that you could realistically start one when you complete your business course, typically this could be a local takeaway, pet shop, smoothie bar, etc. For each of your ideas write a short paragraph why it is a good idea and what problems you might encounter in starting it up. Select 1 of the ideas to take further
- Branding your new business
A successful business promotes itself to customers through its brand and image.
Some useful videos to take a look at:
What is branding
How to create a good brand name
The rise of Nike
Now have a go at the quizziz below to see what you may already know about branding:
Research and answer the following questions:
- What is a Brand?
- What is a Strapline?
- What is a Logo?
Now watch the following video and write down the characteristics of a good brand
Now create your own brand for your new business – name, logo, strapline
Pitching your new business idea
Watch the videos below to help you decide what is a good pitch
Now you are going to plan your pitch:
Create a storyboard for your pitch which shows what you are going to say and show to the investors (a storyboard is a bit like a cartoon strip).
Topic 3 – Finance
During your course you will learn about lots of different ways that businesses manage their finances. One of these methods is called a cash flow forecast which allows businesses to predict when their money is going to flow into the business and when it is going to leave the business. This allows companies to plan their financial strategy more effectively.
Watch this video which shows how some successful people (you may know) explain the importance of business finances: https://www.bbc.co.uk/bitesize/guides/zhm6sbk/video
Normally you would prepare all the financial documents as part of your pitch, however we would like you to have a practice completing a cash flow forecast first using one of our examples. Work through the information on the link below about cash flow forecasting and then complete the activity below. https://www.bbc.co.uk/bitesize/guides/zfjhxyc/revision/1
Parveen would like to open a small shop selling cupcakes which she also sells as ‘outside catering’ for parties. She knows all the costs that will be involved in the business and has managed to predict how much income she will have from sales for the next 6 months. She has asked you to prepare a cash flow forecast so she can budget and make sure she will always have some money in the bank should she need it.
Use the following information to complete the cash flow forecast for Parveen
- At the start of August she will have £300 in her bank account
- She is predicting the following sales
|Month||Sales in shop||Party sales|
- Her rent each month is £300
- Ingredients cost 25% of the selling price
- Gas for heating the shop and for the ovens will cost £200 each month
- Electricity for the shop will cost £60 each month
- Parveen intends to employ a part time staff member for Saturday mornings costing her £90 each month
- Parveen intends to buy a new oven in August costing £800 and some refrigerated display cabinets for the shop in November costing her £550
Use this template to prepare your cash flow forecast
|Sales in shop|
|Sales for parties|
|Utilities (gas, electricity, water)|
|Net cash flow|
Topic 4 – Customer Service
In a world of increasing competition, businesses across all sectors realise that their level of customer service can give them a competitive advantage. Keeping customers happy can be key to business success, especially as it costs a great deal more to attract new customers than to keep existing ones.
Write Down the definitions of these:
- Customer Needs
- Customer Expectations
- Customer Wants
- Internal Customers
- External Customers
Topic 5 – Building Successful Teams
It is often said that TEAM stands for ‘Together Everyone Achieves More’. An effective team is one that makes the best use of individual strengths so more can be achieved. One theorist, Belbin, identified that the most effective teams should contain 9 different roles, each role having different behaviours. An individual team member can take on more than 1 role.
Take a look at his theory http://www.belbin.com/about/belbin-team-roles/ and write notes for each role’s characteristic behaviours, strengths and weaknesses.
Now watch this episode of The Apprentice and write about the role each of one of the team’s members is taking and why you think it