Level 2 Certificate in Principles of Team Leading

Course overview:
This qualification is designed for learners who want the knowledge and understanding required to successfully lead a team. This will focus on the study of leading a team in a business environment.

Assessments:

• Unit 1: Principles of Team Leading
• Unit 2: Understand Business
• Unit 3: Understand How to Communicate Work-Related Information
• Unit 4: Understand Customers
• Unit 5: Understand how to deliver customer service and resolve problems
• Unit 6: Understand how to develop working relationships with colleagues
• Unit 7: Understand health and safety procedures in the workplace
• Unit 8: Understand personal development

This qualification aims to:

• Develop learners knowledge of the principles of team leading.
  

The objective of this qualification is to:

• Develop learners understanding of business.
• Develop the knowledge needed to support communication with a range of stakeholders at different levels.

Learning method:
Studying via Remote E-Learning means you can choose when and where you study. We ensure that you get all the support you need throughout your course in the form of a personal tutor.

This course is available Fully online.

During your course, a member of the team will contact you at least once a month. It is important that you are available to respond to this communication.

To help you stay on track, you will be provided with unit submission deadlines. Your first unit must be submitted within four weeks of your enrolment date.

Eligibility for funding: TBC 2026

If you would like more information, please call the Remote E-Learning Team on 0151 257 2179 or email: remote-e-learning@riversidecollege.ac.uk